1.1. Seller –"DP Studija", UAB, Lithuanian company with registered address Vytauto str. 59-1, LT-08122, Vilnius, Lithuania. Legal entity code 302585819, Corporate VAT Number LT-100005893819. Contact details of the Seller: ., phone +370 61421433.
1.2. Online Store – an online store accessible at the address
1.3. Buyer – a person ordering or purchasing goods on the Online Store.
1.4. Working Day – any day of the week except Sundays and public holidays that are days-off according to the Lithuanian law.
1.7. Terms and Conditions – these Terms and Conditions of purchase of goods on the Online Store.
1.8. Account – the Buyer ‘s registration with the Online Store in which personal data provided by the Buyer and data on the Buyer’s orders placed at the Online Store are stored.
2. GENERAL PROVISIONS
2.2. The following persons shall have the right to buy on the Online Store:
- legally capable natural persons, i. e. persons over 18 whose capacity has not been restricted by court;
- minors aged 14 – 18 with their parents’ or guardians’ consent except for cases where they dispose of their income independently;
- legal persons acting through authorised representatives;
- authorised representatives of the persons specified above.
2.3. By placing an order on the Online Store, the Buyer confirms that he/she has the right to buy goods on the Online Store.
2.4. It shall be deemed that the goods have been ordered when the Buyer receives, to the email address specified by the Buyer, a confirmation that the Seller has started fulfilment of the order. Should the Buyer select payment at the moment of order placement, fulfilment of the order shall start upon crediting of the amount to the Seller ‘s bank account.
3. RIGHTS AND OBLIGATIONS OF THE BUYER
The Right to Return products
3.1. According to the decision Nr. 738 made in 2014 July 22 by the government of the Republic of Lithuania confirmed by Retail Rules article 10.1.7.12, pearls, gemstones, precious metals and their products except for imitation jewellery are non-returnable goods excluding the situations when the seller agrees to accept return or exchange of the goods.
3.2. In order to replace a product that does not meet the quality requirements, it must be delivered within 14 working days from the date of receipt of the product in the original packaging with a safety sticker belonging to the returned product, and at the Buyer's written request. The application must include name; surname; address; telephone number; E. mail; the reason for the return and the Buyer's bank account number to make the refund. The Seller shall not be liable for a non-executed or delayed order for the returned goods, if the Buyer incorrectly provides the data required for the return. The Buyer must immediately and in any case not later than within 14 days from the day when he submitted to the Seller a request for cancellation of the contract of sale of goods, send the goods back to the Seller.
3.3. The Seller has the right not to carry out the refund procedure until he receives the returned goods or proof that the Buyer has sent the returned goods. All costs (postage, customs, etc.) related to the return of the returned goods are covered by a separate agreement.
3.4. A goods item shall be deemed to be an item of good quality if the item conforms to the description and properties provided on the Online Store; the item is suitable for normal use in the same way as other goods of the same type; and the quality and properties of the item are such as can be expected from other goods of the same type.
3.5. Goods sold on the Online Store, in particular handmade items, can be made of natural materials. Certain properties of stones or metals such as colour, texture shall not be deemed to be defects. Materials of highest quality are selected for the goods; however, their natural properties are unavoidable and should be accepted as a part of natural appearance of the item.
3.6. The Buyer shall safeguard data assigned to him/her and shall not disclose them to third parties. The Buyer shall be responsible for retaining such data and shall assume liability for any actions (data transmission, orders placed, consumer comments etc.) that are taken on the Online Store upon logging in to the Account as well as consequences of such actions. In the case of loss of the log-in data, the Buyer shall notify the Seller immediately by telephone or via email.
3.7. The Buyer is responsible for ensuring that the Buyer’s data provided on the Online Store are accurate, correct and complete.
3.8.In the event of change in such data, the Buyer shall inform the Seller about the change by telephone or via email. The Seller shall not assume liability, in any circumstances, for any damage incurred by the Buyer and/or third parties due to the Buyer’s failure to provide current and/or complete personal data or to update/supplement data in the case of their change. If the Buyer has provided personal data of third parties for the purpose of using the Online Store, the Buyer shall assume responsibility for the lawfulness of the provision and use of such data.
4. RIGHTS AND OBLIGATIONS OF THE SELLER
4.1. The Seller shall enable the Buyer to use the services of the Online Store the operating conditions of which are set out in these Terms and Conditions and other conditions published on the Online Store.
4.2. In case if the Buyer has paid for the goods but it is impossible to establish contact with him/her based on the selected method of delivery, the Buyer’s order shall be cancelled and returned to the Seller.
4.3. The Seller shall deliver the goods by the method selected by the Buyer in accordance with these Terms and Conditions.
4.4. In cases where the Seller is unable to deliver the goods ordered on the Online Store for unforeseen reasons related to suppliers or due to the goods being out of stock, the Seller shall have the right to terminate the sale and purchase contract by giving the Buyer a notice. In such a case the Seller may offer the Buyer another item of the same or higher quality and value. Should the Buyer refuse from such item, the Seller shall refund the amount paid by the Buyer to the Buyer’s account from which the payment was made, within 5 working days.
4.5. The Seller shall reserve the right to remove, at any time, any goods from the Online Store and to change any information on the Online Store or to remove it. The Seller shall make every effort to fulfil all the orders of the Buyer, however, exceptional situations may occur when the order has to be cancelled after sending an order confirmation, and the Seller shall reserve the right to cancel it at any time.
4.6. Should the Buyer decide to cancel the sale and purchase contract and give the Seller a notice according to a procedure set out in Section 3 of these Terms and Conditions, the Seller shall refund the amount paid by the Buyer according to a procedure set out in Section 3 thereof.
4.7. If the Buyer uses the Online Store in violation of these Terms and Conditions, attempts to cause damage to the stability and security of its operation, or violates the Lithuanian law otherwise, the Seller shall have the right to restrict the Buyer’s use of the Online Store or cancel the Buyer’s account without a warning. In any case, the Seller shall not be liable for any losses or damages arising from an attack against information systems, virus or other software, malware etc. that can affect computers of individuals using the Online Store, IT equipment, data or materials as a result of use of or downloading of content from the Online Store or websites to which links are provided thereon.
4.8. Where the Online Store contains links to other websites and third-party information, such links are provided for information only, and the Seller shall not control such websites irrespective of their content and information provided thereon. Therefore, the Seller shall assume no liability for any losses or damages arising from their use.
5.1. The price of the goods specified on the Online Store as of the moment of placing the order shall be final and binding on both the Buyer and the Seller except for cases of obvious mistakes. Should the Seller establish that the price of any goods ordered by the Buyer is incorrect, the Seller shall inform the Buyer as soon as possible so that the Buyer can choose to either confirm the order with the correct price or cancel the order. In the case if the Seller is unable to establish contact with the Buyer, the order shall be deemed to be cancelled and all the amounts paid by the Buyer shall be refunded. Prices shall be subject to change at any time, however, except for the circumstances referred to above, these changes shall not affect orders for which the Seller has sent order confirmations. All prices on the Online Store shall be quoted in euros inclusive of VAT. The price shall be increased by the goods’ delivery charges which depend on the selected method of delivery and payment.
5.2. A confirmation of the order shall be sent to the Buyer to the email address specified when ordering the goods
6. PRICES AND PAYMENT
6.1. The goods shall be paid for directly by a payment card (Visa, Mastercard, Maestro) or e-banking (banklink).
6.2. The Buyer shall pay for the goods immediately. An order will be created subject to payment for the goods by the Buyer.
6.3. On receipt of the order, authorisation of the Buyer ‘s card shall be performed in order to ensure that there are sufficient funds in the card for the payment transaction.
6.4. By clicking on ‘Pay’ at the moment of order confirmation, the Buyer confirms that he/she is the owner of the payment card.
6.5. Payment cards shall be checked and authorised by the card issuer, however, if the card is not authorised the Seller shall not be liable for any delay or delivery failure.
6.6. The Buyer agrees to the issue of an electronic invoice by the Seller.
7. DELIVERY AND COLLECTION OF THE GOODS
7.1. While purchasing goods on the Online Store the Buyer shall select the method of delivery and shall provide an accurate delivery address.
7.2. If the Buyer is unable to collect the goods himself/herself and the goods have been delivered to the specified address according to other details provided by the Buyer, the Buyer shall not be entitled to claim that the goods have been delivered to a wrong recipient.
7.3. Delivery Methods and Charges:
In Lithuania, goods are delivered within 2-5 working days, unless otherwise specified in your jewellery order. The service is Free in Lithuania.
For an urgent order, please contact us via email or by calling the telephone number +370 614 21433 .
7.4. The estimated term of delivery shall be specified in the goods description and shall be subject to change.
7.5. The Seller shall be exempted from liability for a failure to comply with the term of delivery if the delivery of the goods has failed or is delayed due to the Buyer’s fault or for reasons beyond control of the Seller.
7.6. On receipt of the goods the Buyer shall check the condition of the packaging (check external packaging for damage) and sign the order transfer and acceptance document. Upon signature of the order transfer and acceptance document by the Buyer it shall be deemed that the order has been delivered in a proper condition. Should the Buyer notice any damage to the packaging (crumpled, wet or damaged otherwise), the Buyer shall note this on the order transfer and acceptance document; where the order is delivered by a courier – a report on damage to the packaging shall be issued, and shall notify the damage to the Seller. Should the Buyer fail to take the said actions, the Seller shall be exempted from liability for the damage to the goods and for the delivery of an incomplete order if such non-conformity can be established by a visual inspection of the goods. Having collected the goods at self-service terminals and having noticed non-conformity, the Buyer shall notify the Seller immediately.
7.7. Characteristics of the goods sold on the Online Store shall be specified in the descriptions provided for all the goods. The Seller shall not be liable for any non-conformity of the color, shape or other characteristics of the goods on the Online Store with the actual size, color and shape of the goods due to the properties of the monitor used by the Buyer.
8. PERSONAL DATA PROCESSING
9. FINAL PROVISIONS
9.1. The Seller shall reserve the right to amend and supplement these Terms and Conditions and other documents related thereto. Any amendments and additions to the Terms and Conditions shall take effect on the date of publishing thereof on the Online Store. Should the Buyer disagree with the new version of the Terms and Conditions, the Buyer shall have the right to renounce the amendments and additions, however, in such a case the Buyer shall forfeit the right to use the Online Store. The current version of the Terms and Conditions in effect as of the moment of placing the order shall apply.
9.2. The parties shall be released from fulfilment of their obligations under these Terms and Conditions if fulfilment of the obligations is prevented due to unforeseen circumstances beyond the parties’ control as stated in the Rules for Exemption from Liability in the Event of Force Majeure approved by Resolution of the Government of the Republic of Lithuania No 840 of 15 July 1996 and other Lithuanian legal acts.
9.3. The Seller or a third-party content provider shall be the owner of all the copyright and other intellectual property rights to all text and graphic content of the Online Store. Use and distribution of the content of the Online Store shall be prohibited unless the Seller has given its prior written consent.
9.4. The Seller shall not assume any risks and shall be unconditionally exempted from liability in the event of the Buyer’s failure to carefully familiarise himself/herself with these Terms and Conditions while having been afforded the opportunity to do so.
9.5. Legal relations arising from these Terms and Conditions shall be governed by the Lithuanian law. Any disagreements arising from implementation of these Terms and Conditions shall be resolved by negotiations. In case of a failure to reach an agreement, the dispute shall be settled according to a procedure prescribed by the Lithuanian law.
9.6. Any person using the Online Store agrees that communication with the Seller will take place mainly electronically. The Seller shall contact the Buyer via email or shall provide information by publishing it on the website of the Online Store. The Buyer shall send all notices and enquiries via email or by calling the telephone number +370 614 21433 .